Shipping & Delivery Policy
At Sports Fuel Nutrition, we are committed to delivering your authentic dietary supplements swiftly, safely, and securely across every corner of India. All orders are fulfilled with premium tamper-evident packaging directly from our central fulfillment hub in Jaipur, Rajasthan.
1. Pan-India Shipping Coverage & Logistics Partners
We ship across all serviceable pin codes covering all 28 states and 8 union territories in India. To guarantee maximum speed and package security, we partner exclusively with India's leading surface and air express couriers:
2. Estimated Delivery Timelines
Standard delivery transit estimates from the time of handover to our courier partner are outlined below:
| Destination Region | Key Cities Included | Transit SLA |
|---|---|---|
| North India & Rajasthan | Jaipur, Delhi-NCR, Chandigarh, Gurgaon, Noida, Lucknow | 2 – 3 Business Days |
| West & Central India | Mumbai, Pune, Ahmedabad, Surat, Indore, Bhopal | 3 – 4 Business Days |
| South India | Bengaluru, Hyderabad, Chennai, Kochi, Coimbatore | 3 – 5 Business Days |
| East & Special Zones | Kolkata, Patna, Bhubaneswar, Assam, J&K, North-East | 4 – 7 Business Days |
*Note: Deliveries may experience minor operational delays during public holidays, bad weather conditions, or unforeseen regional logistics restrictions.
3. Dispatch SLA & Fulfillment Schedule
- Same-Day Dispatch: Confirmed prepaid orders received Monday through Saturday before 2:00 PM IST are processed and packed on the same day.
- Sunday & Gazetted Holidays: Orders placed on Sundays or public holidays are dispatched on the immediate next working business day.
- Direct Factory Origin: Every tub is inspected, batch-checked, and dispatched directly from our Jaipur warehouse to prevent any unauthorized transit handling.
4. Real-Time Tracking & Delivery Notifications
As soon as your shipment is dispatched from our facility, you will receive an automated dispatch notification containing:
- Courier Partner Name (e.g. Blue Dart, Delhivery)
- Unique Air Waybill (AWB) Tracking Number
- Direct 1-click live web tracking link
Notifications are dispatched directly to your registered Email address and WhatsApp / SMS phone number. You can monitor the package at every checkpoint until final doorstep delivery.
⚠️ Important: Tamper-Evident Packaging Advisory
All Sports Fuel Nutrition shipments are dispatched in heavy-gauge branded cartons with intact security tape and inner product seal protection.
- Inspect Before Acceptance: Please ensure the outer box is completely intact. If the package appears crushed, unsealed, wet, or previously opened, REFUSE to accept the delivery and mark "Damaged/Tampered" on the courier delivery sheet.
- Mandatory Unboxing Video: For your peace of mind and swift claim settlement, please record a continuous, unedited video while unboxing your parcel. In the rare case of transit damage or missing items, this video ensures immediate free replacement within 24 hours.
5. Undelivered Shipments & Address Verification (RTO)
Our courier partners will make up to 3 delivery attempts to reach your address. The delivery agent will also attempt calling your contact number before re-routing the package. If delivery fails due to incorrect address or customer unavailability, the consignment will be returned to our Jaipur hub (RTO).
If your package has not arrived within the estimated SLA, contact our logistics desk immediately at +91 8949560377 and we will coordinate priority re-delivery with the courier depot.
6. Dedicated Logistics Support Desk
For any delivery escalations, pincode verification, or tracking queries:
Sports Fuel Nutrition Logistics Desk
Central Fulfillment Center, Jaipur, Rajasthan, India — 302020
📞 Phone / WhatsApp: +91 8949560377
✉️ Email: sportsfuelnutrition@gmail.com
🕒 Hours: Monday – Saturday, 9:30 AM – 6:30 PM IST
